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How 77kb Handles Your Personal Information

Your account data, payment details, and browsing activity on 77kb are handled with care. This policy explains what we collect, why we collect it, and how you can control it — access and use depend on your local law and eligible regions.

Account Data ProtectedPayment Info SecuredCookie Controls AvailableYour Rights Explained
77kb How 77kb Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about your personal data, want to update your account details, or need to request deletion of your information, our support team handles privacy requests directly. Responses are sent to the email address registered on your account. Contact us through any of the channels below and mention your account ID so we can locate your records quickly.

Team online

Live Chat

Start a chat from the 77kb lobby. Available during active support hours — use this for urgent account or data queries.

Email Support

Send your privacy request to our support address. Include your registered email and the nature of your request for a faster response.

Account Help Centre

Log in and visit the Help section to submit a data request form directly tied to your account record.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at 77kb. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

bKash, Nagad, and Rocket transaction references are encrypted in transit and at rest. We never store your wallet PIN or full mobile banking credentials on our servers.

Cookie Controls

We use session and analytics cookies. You can manage cookie preferences from the settings panel in your browser. Disabling analytics cookies does not affect your account access.

Account Access and Retention

Your account data is retained while your account is active. After closure, records are held only as long as applicable rules require, then deleted or anonymised.

Data Request Process

To access, correct, or delete your data, contact support with your account ID. We aim to acknowledge requests promptly and resolve them within the timeframe required by applicable rules.

Common Questions About Your Data on 77kb

These are the questions we hear most often about how personal data works on 77kb. If yours is not here, reach out via live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account against unauthorised access.

We share only the transaction reference and amount with the relevant payment processor to verify your deposit or withdrawal. Your wallet PIN and full credentials are never stored or shared.

Account records are retained for a period after closure as required by applicable rules, then deleted or anonymised. You can ask us for the specific retention period that applies to your data.

Yes. Contact support with your registered account ID and request a data export. We will send the information to your registered email address within the timeframe required by applicable rules.

Submit a deletion request through live chat, email, or the in-account Help form. Include your account ID. We will confirm receipt and process the request in line with applicable data rules.

We use session cookies for account security and analytics cookies to understand site usage. You can disable analytics cookies in your browser settings without affecting your ability to log in or transact.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.