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What You Agree to When You Use 77kb

These terms set out the rules for using 77kb — your account, your wallet activity through bKash, Nagad, or Rocket, and your access to the lobby. Access depends on your local law and whether your region is eligible.

Account EligibilityWallet & Payment RulesAccess by Eligible RegionUser Responsibilities
77kb What You Agree to When You Use 77kb
CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles legal and account queries through the channels below. For account-specific issues, have your registered mobile number ready.

Live Chat Open the chat widget from any page in your account. For legal queries, select 'Account & Terms' from the topic menu so the right team picks it up.
Email Support Send detailed account or terms queries to our support address. Include your account ID and the transaction reference if your question involves a payment.
Help Centre Our help centre covers account verification steps, wallet rules, and eligibility conditions. Check there first — most legal FAQs are answered without waiting.
ACCOUNT SECURITY

How We Protect Your Data and Account

Your account data and transaction history are handled with care. Here is what we do on our end and what you can request.

Data Handling

We collect only what is needed to operate your account — registration details, wallet transaction records, and device session data. We do not sell this to third parties.

Cookie Use

Cookies keep your session active across the lobby and remember your preferred payment method. You can manage cookie preferences from your browser settings at any time.

Account Security

Login is protected by OTP verification to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

You can request a copy of your account data or ask us to close your account by contacting support with your registered number and a valid ID document.

Common Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data, and your rights under our terms.

Eligibility depends on your local law and whether your region is covered. You are responsible for confirming that using the platform is permitted where you are before registering.

No. Deposits must come from a wallet registered in your own name. Transactions from third-party wallets may be flagged during verification and could delay withdrawal processing.

Withdrawal requests are paused until verification is complete. Submit your ID document through the account verification screen and support will process it in the order received.

Contact support via live chat or email with your registered mobile number and a data request. We will confirm receipt and provide your account data within the timeframe required by applicable rules.

Contact support immediately using live chat and ask for an account freeze. We will lock the account, review recent session activity, and walk you through the recovery steps.

We update terms when needed and notify you via your registered contact. Continuing to use the platform after the effective date of a change means you accept the updated version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.